Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or holidays will be processed on the next working day.

Delivery Time

Estimated delivery time:

  • Major Cities: 2–4 business days
  • Other Areas: 3–6 business days

Delivery times may vary depending on your location and courier service.

Shipping Charges

  • Shipping charges (if any) will be clearly displayed at checkout
  • We may offer free shipping promotions from time to time

Order Tracking

Once your order is shipped:

  • You may receive a confirmation call or message
  • Tracking details will be shared (if available)

Delivery Conditions

  • Please ensure your contact number and address are correct
  • Someone should be available to receive the parcel
  • Re-delivery may cause delays

Delays

While we aim to deliver on time, delays may occur due to:

  • Weather conditions
  • Courier issues
  • Public holidays or unexpected circumstances

Kiddora Hub is not responsible for delays caused by third-party courier services.

Damaged or Defective Items

If your order arrives damaged or defective:

  • Contact us within 24–48 hours
  • Provide clear photos or videos as proof

We will assist you according to our Return & Refund Policy.

Contact Information

For shipping-related queries: